Customer Support
while maintaining personal connection with your customers.
and consulting
for all your projects.
10 years of experience in technical support.
services
For Years.
For Loyal Customers.
Our multinational team of incredibly creative and hardworking individuals is carefully picked to fit your business needs. Located in St. Petersburg, the heart of Eastern Europe’s booming tech scene, our company focuses on providing professional inbound, outbound, and back–office customer support specifically for innovative software and hardware companies.
Maintenance
Helpdesk & Support
Consulting
Your Partner for
Software Innovation
At Smoothie Services, we are committed to providing tech companies with cost–effective and reliable outsourced customer support, thereby ensuring that our clients are operating at maximum efficiency. In addition to providing a phone number and sophisticated, CRM system, we also provide an entire customer support solution!
Smoothie Services guarantees technical assistance governed by service level agreements (SLAs) throughout the lifecycle of software solutions.
Experience
Our services are offered through a highly skilled team of software engineers that provide specialized and prompt, customer support services.
Quick Support
A full maintenance program, as well as tailored service solutions, according to customer needs, are available to satisfy the most demanding requirements.
Any Software,
Any Industry
We are glad to give the customers the edge to perform better even in critical situations. Our speedy troubleshooting methods and customized solutions bring in elevated customer satisfaction. We have remote network and well-equipped server management system which supplies directed, safe and cohesive solutions for network communication. Being one of the main tech support services company, it facilitates interconnection between us and customers even that are at different cities and time zones. We provide support to suppliers, clients and buyers with smooth access to dire information at any point of time from any place. We always try to abide by the timelines and the promised levels of quality of service.
Among all tech support service companies, Smoothie Services LLC support services enable drive a customer’s proficiency through ascendable, technology-empowered support. Offering these services through its tools, and offers network outsource services, operations & management, integration, maintenance, deployment services and many such features.
Wordlwide
Smoothie Services LLC as a tech support service company, extends technical support to different parts of the world with secured knowledge in a 24/7 environment.
Flexible system
With our versatile tech support system our customers enjoy expertise from a team of experienced and skilled set of people. It helps in lowering the costs as well as reduces risks.
The Power Of Your Growth
Happy Clients
Online
Languages
Time zones
A Wide Variety of Support Services
Server & Network Support
We set up, manage and monitor your core IT infrastructure to keep your business running without interruption
Security and Virus Protection
Keep your workstations, servers, and company data safe with enterprise-grade security and virus protection. Handle all of your security needs
Desktop and User Support
We provide on-site expert, friendly technical support to business and home office users. An efficient, friendly helpdesk to support your users and maintain operations.
Email and Cloud Services
Put your company email, documents, calendars, and contacts in a secure cloud.
Managed IT Services
Comprehensive support, monitoring and consulting in a simplified model. Maximize yours uptime and efficiency.
Backup and Disaster Recovery
Protect your business from catastrophic data and productivity loss with simple, powerful, automatic backups.
Powerful
digital
Support Solutions
See our Benefits
Friendly, professional technicians who know your business
We carefully select our technicians and our customers, allowing us to ensure a quality relationship built on trust.
Organized, accountable problem solving
We use industry-leading tools to track and monitor problems, collaborate between technicians, communicate with our clients, and keep careful records of all problem solving for full accountability.
On-site and remote support
Schedule an appointment to get help on site, or call/email us for a faster response. We use powerful software to share your screen and get you help with a minimal wait.
Mobile device support and sync
We help you organize, configure, update, and secure your mobile devices. We can help you access your company data from anywhere and lock down devices if they are lost or stolen.
Reliable, trusted maintenance for all technology
You’ll know that your systems are up to date and healthy with our meticulous reporting and monitoring. We add an extra human touch with manual system reviews, documentation updates, and strategy sessions.
IT Automation
We monitor your systems and security 24/7. We proactively remediate or alert you when problems arise.
Business Industries
What We Serve
Gaming & Entertainment
Information Technology
Retail & Distribution
Business & Finance
// Drop us a line! We are here to answer your questions 24/7
NEED A CONSULTATION?
Contact us
Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days. We will be happy to answer your questions.
Our Address:
195112, Russia, Saint Petersburg, Malookhtinsky avenue, 64/B, office 25N
Our Mailbox:
info@smoothie.ltd